To reserve a rental of equipment, you must telephone the store at (418) 764-1671. To confirm your rental, you will need to pay the total amount of the invoice. Once all settled, you will receive a confirmation email. 

How and when can I recover my equipment?

You can collect your equipment (during store opening hours) when first day of your rental. Provide around thirty minutes to try the boots and adjust your equipment. In addition, you will have to fill out a rental form. 

In the event that you would like to come and recover the equipment the day before, it will be possible to do so IF The equipment has not already left for this day. S.V.P contact us to confirm before moving around.

When can I return my equipment?

You will be able to return the equipment out of the store opening hours thanks to the 24 -hour equipment deposit 7/7. We will give you a single use access code when recovering your equipment to access the deposit.  Make sure you put all the equipment back on return. Ublisal as well as losses will be invoiced to the customer.

Can I cancel my rental? 

Yes. In the event that you should cancel your reservation;

• All of the invoice will be reimbursed to you if it is canceled 7 days before The first day of rental. 

• 80 % of the invoice will be reimbursed to you if the invoice is canceled More than 48 hours in advance. 

• No fees will be refunded if the invoice is canceled Less than 48 hours in advance.